We are not bound to strictly comply with the Australian Privacy Principles, but we think it’s important to show you what information we collect and what we do and don’t do with your information.
Our Services interact with your Personal Information
The nature of the services we provide means we gather and curate intimate stories which could contain personal information and potentially sensitive information.
You’re responsible for the information you give to us.
2.Policy applies when you visit our Sites
accessing our Sites (which includes our website thestorycollection.com and thestorysurprise.com and www.thestorycelebration.com our presence on third-party applications such as social media platforms including Instagram and Facebook),
sending us information (such as an email or form),
buying products & services from us, or
as set out in our Consulting Service Terms.
Your information is yours
3.Correcting and accessing your information
You can ask for details of personal information we hold about you. We may charge a reasonable fee for preparing and providing you that information.
If information we hold about you is irrelevant or incorrect, please let us know so we can fix it.
4.Opting out: Changing your preferences
You can opt out of marketing messages any time by clicking on the link to unsubscribe or asking us.
Collecting your information
5.Kinds of information we collect
You don’t have to give us personal information, but if you don’t, we might not be able to provide you our services or give you access to certain Site features.
For example: We can’t contact you if we don’t have your contact details.
Depending on how we interact with you, we might collect some or all the following information:
Contact: Name, age, email address, date of birth, address, phone number
Audio: Audio recordings of your voice, the meta data for that recording (such as location and time of recording)
Social: Gender, social media details, accounts like Google, images of you, your preferences, and opinions
Device: Device type, IP address, browser type, operating system, location, device, and network info
Actions: How you interact with our Site, browser session & geo-location data, search queries & browsing behaviour & search history, details of enquiries you make about our products or services
Financial: Purchases, payment method (via 3rd party payment processor), products bought, bank account
Content: Contents of messages, stored documents & media, any sensitive information (as set out below)
Location: Delivery address, geo-tag location, publicly available check in location data on social media
We do not intentionally collect sensitive information.
6.How do we store & secure information?
To help stop unauthorised access or disclosure, we have general physical, electronic & management processes to securely store personal information & help protect it from misuse, loss, unauthorised access, modification & disclosure.
We do not guarantee the security of any information transmitted to or by us over the Internet or via post.
How we use your information
7.Why we collect, use, and share your information
To deliver Services to you that involve your information
To create and deliver our Services to others which incorporates your information
To communicate with you, to market our products and services to you, to tell you important service updates
To verify identity or address and delivery information
To provide Site functionality
To take payment and to give refunds
For internal record keeping, invoicing, and billing
For analytics, market research and business development, including to run and improve our Site
For marketing, to send you promotional information about us or others we think you might be interested in
To comply with legal obligations or to resolve disputes
To consider your application to join our team
How we share your information
8.We might share your information
We might share your personal information with:
Our platform provider for voice recording and editing
Our service providers, such as IT service providers, data storage, web-hosting and servers, marketing, advisors and payment systems operators
Our employees, contractors, and related entities
Our existing or potential agents or business partners, sponsors, or promoters of any competition we run
Anyone we transfer our business or assets to
Credit reporting agencies, courts, or authorities if you do not pay for our goods or services
Authorised law enforcement agencies who follow legally required processes, or in connection with any actual or prospective legal proceedings, or to establish, exercise or defend our legal rights
Third parties who help us in providing services or marketing to you.
third parties to collect and process data, such as Google Analytics or other relevant businesses.
9.Sharing outside Australia
Some of our suppliers are outside Australia. We may share your information outside Australia.
Overseas suppliers might not be governed by the Privacy Act and might not comply with the Australian Privacy Principles. If those parties breach the Privacy Principles, you aren’t protected by the Privacy Act.
By giving us your information, you consent to us disclosing it outside Australia and acknowledge we don’t have to ensure overseas recipients manage your personal information in line with AU Privacy Law.
Extra information for specific users
Children will need parent or guardian permission
Stories are great for children of all ages but we do not specifically market our Services to children under the age of 13 years old.
EU General Data Protection Regulation
You may have further rights under the EU General Data Protection Regulation (the GDPR) if it applies to you.
Please contact us if you have any questions about how we manage your personal data.
Some technical details
10.Our voice recording platform
We use third party platforms to provide our Services to you
We use various suppliers in our service delivery.
Recording audio is a key part of our Service, so if you contribute to a Collection or buy our Services, you may also need to comply with our third party platform provider’s terms.
See telbee.io/privacy#10 for more details.
11.Tracking and analytics
If you give us personal information, we may link this to the data stored in the cookie.
🚨 Web beacons: Do we use web beacons?
Yes, we may use web beacons from time to time. Web beacons are small pieces of code in a web page or email to monitor behaviour of site visitors and email recipients.
We use Google Analytics to collect and process data.
For details on how Google uses data when you use third party websites or apps, please search Google’s site.
12.Links to other websites
Our Sites may link to other websites & applications we don’t control. We don’t protect information you share with other websites.
We will change this Policy if the way we manage your personal information changes or privacy laws change. When we do, we put the updated policy on our Sites and, if possible, we also let you know via email.
We’re here to help
14.Contact us if you have questions
If you have any questions or notices about this Policy, please contact us.
For more information on Australian privacy law, visit oaic.gov.au or contact OAIC via firstname.lastname@example.org.
We’re always looking to improve and appreciate your feedback.
Last updated: Sep 2021